Shipping Policy

We’re delighted to offer complimentary delivery for UK orders surpassing £100 (excluding VAT). Orders below this threshold will incur a delivery fee of £5 + VAT.

While we endeavor to maintain punctual deliveries, please understand that during busy periods, such as sales days, slight delays may occur, for which we sincerely apologize. Additionally, delivery lead times to EU destinations may vary due to national holidays and transport delays. However, we work closely with our couriers to ensure timely delivery.

In the unlikely event of unforeseen courier delays, such as adverse weather conditions or road closures, please rest assured that we’ll exert every effort to ensure delivery. However, it’s possible that some parcels may experience delays under these circumstances.

Please be advised that customs charges may apply, and customers may be requested to provide specific commodity codes or product information for customs clearance.

Regarding declined deliveries, kindly note that charges, including a delivery fee, return fee, and packaging fee for the returned order, may apply. Your understanding and cooperation in this matter are greatly appreciated.